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local voicemail services |
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Voicemail Service |
What is a toll free number?A lot of misconceptions exist about toll free numbers:
When you get a toll free number, the carrier will send the calls to a local number that you specify. You can send it to any telephone number you wish, either in your home, business, or other place like a voice mail number that has been assigned to you. If you already have a toll free number, you can instruct the carrier to send it to a different number. You can change to a different carrier if you find a better price, that was one of the reasons for the "800 number portability" to create competition in the toll free market. Back to TopHow do I get a toll free number ?Toll free numbers are available from long distance communications companies. AT&T, MCI, and Sprint are the major long distance companies. Other companies can also provide them, and there is a wide difference in prices. Charges fall into 3 categories install, monthly and per minute usage charges. Compare them when you shop around. Once you've found the company to get your toll free number from, they will ask you "where would you like those calls to go?" You can send them to any 10 digit telephone number you like. The toll free number then "translates" to a local number, and the company you've selected will collect accounting call detail on every call to "your toll free" number, and send you a bill once a month. Golden Voice is an agent for a long distance companies, and can provide you with a toll free number as well. Back to TopHow can you be in so many states?Some of our clients are surprised, and we will admit that we are too. The phone keeps ringing, and it seems that we can no longer "assume" that the caller is a local person. With the development of the Internet, and low costs on long distance and toll free calling, your market is what you want it to be. Our numbers that we provide Just-A-Minute and Golden Mailbox voice mail on are local to Golden Colorado, other local numbers in other cities are available with our Q5mail, Q10mail, Q20mail, VMail and VMail+ products. These can be accessed from telephones worldwide, useful worldwide, therefore why not market worldwide. I don't have to fish in my back yard anymore for clients, and neither do you..... The world is our marketplace. If you are use a toll free number, does it matter where your voice mail is located? Especially with low rates of 3.9 ¢ per minute! Back to TopWhat if I don't need or want a toll free number?If you don't want one, you don't have to have one. Some of our clients use the local number that we assign them, and never get a toll free number. They have various reasons to have a local number that collects messages for them. Also, you may have a voice mail company that is local to your area that provides all the features that you require. Use our rates for Q5mail, Q10mail, Q20mail, VMail and VMail+ to compare to theirs, we try to have competitive prices. If you don't need to pay for toll charges or 800 charges, then why do it. Back to TopWhat is the difference between a answering machine and voice mail?Answering machines and voice mail though similar, function quite differently. Part of the reason is their location in relation to the caller, and you. Stand-alone voice mail is outside the direct call path. Ready to answer at any time the caller if the caller would have
Answering machines, just aren't able to capture the callers because if your line is busy, no-one can record a message on your answering machine. A single voice mail number can be used for "all" your calls, home, business, cellular, pcs or directly without ever even having a telephone number. Using voice mail as a common collection point, for all your messages. Back to TopWhat is a fully featured mailbox?Voice mail systems have developed to the point that when one company design's a "new" feature that is useful, all of the other companies follow suit. A fully featured mailbox then basically says that all of the features are included. The specific feature you want may not be available in all systems, but if it is available, "can you use it?" - "what does it cost to use it?" Back to TopWhat can I do with it?The Golden Mailbox has the ability to play a greeting, and take a message. It can also have or own other type box's, announcebox and menubox. These other box's also can play greetings, and the menubox can listen for touch-tone digits to be entered by the caller. The caller can then be routed to another box either because they selected it, or if they make no selection at all. Telephone numbers can be assigned to any box type. Therefore, you can build with these basic box's the type system you want. Think of them as blocks that you can stack together and record different things into each box, give the caller some choices, and take a message, in one or more different Golden Mailbox's. You could also think of it as audio web pages, with the touch tones as links to your other pages. We have helped many people design their own system, and almost all have their own unique way that they would like their calls to be handled. The standard is.... there isn't one, you tell us what you want, and we will build it for you. This is more like modeling clay, we can put it together the way you want, and if you find it isn't quite right, we can modify or totally re-design your entire service. Back to TopHow do I get your voice mail on my telephone number?Order a feature "call forwarding busy no answer" from your local telephone company. Cellular and PCS companies have similar forwarding features. They will need to know where to send your calls if your line is busy or not answered, and you just give them the number that we assign you. Cellular companies turn on the feature, and tell you how to program your phone to activate it or de-activate it. This feature isn't available in all areas, and other options would need to be explored. Back to TopHow long does it take to get a voice mail number?We can give you the telephone number, and instructions on how to start using it immediately with our Just-A-Minute, Golden Mailbox and Universal Mail. If you are wanting a customized system with announceboxs and menuboxs, we usually do those overnight, and you can record them the next day. Q5mail, Q10mail, Q20mail, VMail and VMail+ usually can be activated in 1 to 6 hours, but could take about 24 hours to be activated. We then send you the invoice in the next day's mail. Emailed and faxed invoices are usually sent within a few minutes. Initial invoices must be paid within 1 week by check, money order, Visa or Master Card. Back to TopHow long does it take to get a toll free number?We have several carriers to contact for getting the toll free number. Use this link they all collect billing information from you and will assign you the toll free number usually right away. It does take a few days for the toll free number to be activated and usable. Kall8 does have immediate activation. Caution, never advertise or print the toll free number until you are sure it is in and working. Back to TopIs it easy to upgrade?Yes, you can start with the Just-A-Minute voice messaging, and upgrade to the Golden Mailbox on the same telephone number. Add a toll free number down the road, as your needs change, the service can change for you. If upgrading, we will prorate and invoice you for the additional costs, and if you are downsizing, we will issue a credit for the savings and write the check to you. VMail, VMail+, VAnnounce, VMenu, MV2, MV4 MV6 and MV9 products can be upgraded or downsized and keep the same telephone number. Q5mail, Q10mail, Q20mail products can be upgraded or downsized and keep the same telephone number. Toll free numbers can also be added to any of the above products, at any time. Back to TopCan I have a stand alone number if I don't live in the USA?Yes, we provide voice mail services to people around the world. With the cost of communications rapidly going down, our service may be at a lower cost than a service obtained locally. We priced our services to compete with large companies in Colorado and the USA, and may also be the best for you and your location. All of our prices are payable in US $ Dollars. Visa or Master Card credit cards are accepted. Some of our clients get a local VMail+ number in any of our cities that are convenient for them, then receive the messages in another country with their local email address and the messages come is as a Real Audio attachment. Back to TopThe Users Guide on your website is unreadable?Our users guides are .GIF files, and should be fine if you print them out, or use a large browser window to view them. Some browsers resize the image, which is why it becomes unreadable in smaller windows. To change this option in your browser:
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Questions or Information, mailto:Dale@Golden-Voice.com
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